The Ops Experience

Are you ready to go from employee to CEO?

Running your business shouldn't be a daily struggle





Are you ready to terminate your membership to #teamburnout?

When you started your business, the goal wasn't to constantly feel overwhelmed and tied to your business.

For most of us, the goal was more flexibility and freedom to be able to spend time with family, friends and enjoy vacations without laptops!

Well, it is possible and if you want to know how, keep reading!

You're doing all the work!

While that may sound like a good thing, it really isn't and it's not why you started a business.

You haven't been able to take advantage of the flexibility and freedom in your business because you're deep into the weeds.

Your days are spent:

  • Winging it in your business with little sense of direction
  • Feeling stressed and overwhelmed with tasks and never ending to do list
  • Taking 50-11 courses, webinars and watching YouTube videos trying to figure this out
  • Hoping and wishing one day, you'll be able to take a step back from the day to day

Your business lacks a solid foundation and it is stunting your growth, blocking your freedom and preventing you from being the confident CEO you were destined to be 

Having a successful business that allows you to still have a life outside of business, requires a stable foundation and systems. The foundation of your business has to be able to sustain growth.

It's time to take control of your business


the Ops Experience (OpsX)

The OpsX is a high-touch 1:1 coaching program that provides detailed guidance and feedback, done for you services and training videos to help you organize and optimize your business operations.


Not your average program

Yes, OpsX is a 1:1 coaching program that requires you to roll up your sleeves and put in the work but you're not alone. We work beside you configuring or updating your software. It's a high touch coaching program with a done for you component AND a membership.

Each configured software is turned over to you during the program to actually use and learn while having the support you need at your fingertips. You don't have to do it alone!

Program Highlights

  • Weekly 1:1 video calls to walk you through the program, software and strategy. Slack support for 90 days after program
  • Configuration and training on core systems CRM/Shopify, Email Marketing Software & Project Management Software (if needed)
  • Personalized feedback and guidance on weekly assignments such as creating SOPs, strategic plans, goal setting and metric tracking
  • One (1) year access to membership which includes video trainings, templates, masterclasses and live group Q&A

Business After The Program

After successfully completing the 90 days, your new operations will include the following and your confidence will skyrocket!

core tech setup

Completely configured setup: Customer Relationship Management (CRM)/Ecommerce Solution) Email Marketing Software and Project Management Solution.

analytics & reporting

Identify key metrics and performance indicators required to drive business results and success. Executive dashboard.

standard operating procedures

Streamlined and documented standard operating procedures for core functions within business. 

Planning & strategy

A solid strategy for managing and converting leads while wowing customers. Powerful planning tools to set and achieve goals.

templates & plans

Customizable templates as well as a 90 day operations plan and email marketing strategy to keep building a sustainable business.

team prep

Tools to hire, train and lead your dream team. 

Frequently asked questions

Why do we meet weekly?

Although we configure the software, you are still responsible for the work. You will create your SOPs, track your KPIs, set your goals and so forth. I will provide templates, guidance and serve as an accountability advisor.

What is the weekly time commitment?

It is recommended that you allocate a minimum of five (5) hours per week to work on assignments and review program materials.

Who is this program best suited for?

This program is great for business owners that want 1:1 support, want to learn to understand their analytics to make better decisions and are ready to run their business more efficiently. 

Can I join the program if I already have a team?

Yes, if you already have a team, this program will be beneficial. You are also allowed to include one team member during the system training sessions.

Hey, Hey!

I'm Tonya Harrison, founder and CEO of Cignal Partners. I'm also a corporate leader turned Business Operations and Leadership Maven.

In 2016, I decided to trade in the corner office and use my skills and talents to assist small businesses with integrating technology and delivering superior customer experience.

As a result I've been able to help my clients become more productive and profitable! 

You can do it alone but why would you?

Tonya Harrison

CEO, Cignal Partners

Our Clients

She took my vision and made our reality

I truly can say that Cignal Partners did an amazing job working my company. She took my vision and made our reality. Ms. Harrison is very attentive to detail and professional. She made me feel like family during our conversations. I would recommend her services to any business big or small. She truly has passion and dedication down to a science. Thanks again. 

T. Coffee-Hogan - ceo tyech

Systems that directly impacted my bottom line

Tonya of Cignal Partners has created systems that have directly impacted my bottom line in a significant way! Highly recommend 

m. talbert - ceo her power space

What's the application process

We are results driven and want to assure that the program is a good fit and will achieve the expected outcomes for your business.

We'll review your application within 3 business days

If we believe we can help you achieve your goals, we'll send you an invite to schedule a call to learn more about your objectives

Once we agree that the program is a great fit, you can immediately signup to get started

Apply to Join

The Ops Experience